Last Updated: October 12, 2025
Our Commitment to Accessibility
SHero Empowered is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually working to improve the user experience for everyone and to ensure our website and services meet or exceed applicable accessibility standards.
Accessibility Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Measures to Support Accessibility
SHero Empowered takes the following measures to ensure accessibility:
1. Website Design and Development
- Semantic HTML structure for screen reader compatibility
- Clear heading hierarchies for easy navigation
- Descriptive link text that makes sense out of context
- Sufficient color contrast between text and backgrounds
- Text that can be resized up to 200% without loss of functionality
- Keyboard navigation for all interactive elements
- Focus indicators on clickable elements
- Alt text for images and graphics
- Captions and transcripts for video content (where applicable)
2. Content Creation
- Clear, plain language that’s easy to understand
- Consistent navigation and layout throughout the site
- Logical page structure and organization
- Forms with clearly labeled fields and helpful error messages
- Documents and resources in accessible formats when possible
3. Platform and Service Accessibility
- Video meeting platforms with closed captioning options
- Alternative formats for program materials when requested
- Flexibility in communication methods (video, audio, text)
- Accommodations for virtual meeting participation
Known Limitations
Despite our efforts, some content on our website may not yet be fully accessible. We acknowledge the following limitations:
- Some third-party embedded content (videos, forms) may have accessibility constraints beyond our control
- Older blog posts or archived content may not meet current accessibility standards
- Some PDF documents may require updating for full accessibility
- Certain images may lack detailed alt text descriptions
We are actively working to address these limitations.
Accessibility Features
Current Website Features:
- Keyboard Navigation: All website functionality is available using only a keyboard
- Screen Reader Compatible: Our site works with common screen readers, including JAWS, NVDA, and VoiceOver
- Text Sizing: Text can be enlarged using browser settings without breaking page layout
- Color Contrast: We maintain sufficient contrast ratios between text and backgrounds
- Descriptive Links: Links include meaningful descriptions of their destination
- Form Labels: All form fields have clear, associated labels
- Skip Navigation: Skip links allow users to bypass repetitive content
Virtual Meeting Accommodations:
- Closed captioning is available on video platforms
- Screen sharing with accessible descriptions
- Chat features for alternative communication
- Recording availability for participants who need to review content
- Materials provided in advance when possible
Feedback and Assistance
We Want to Hear From You
Your feedback is valuable in helping us identify accessibility barriers and improve our services. If you experience any difficulty accessing our website or services:
Please contact us:
- Email: admin@sheroempowered.com
- Subject Line: “Accessibility Feedback” or “Accessibility Assistance”
Information to Include:
- The web page or resource you’re trying to access
- The problem you encountered
- Your preferred method of contact
- Any assistive technology you’re using (if applicable)
We will respond to your feedback within 3 business days and work with you to provide the information or service you need in an accessible format.
Alternative Access Methods
If you encounter barriers to accessing our website content or services, we can provide information through alternative means:
Available Alternatives:
- Email communication
- Phone consultation
- Alternative document formats (Word, large print, etc.)
- One-on-one assistance via video or phone
- Extended time for completing forms or processes
- Simplified language versions of content (upon request)
Third-Party Content
Our website may contain links to third-party websites or use third-party services (payment processors, video platforms, email providers). We do not control the accessibility of these external sites and services, though we select partners who share our commitment to accessibility when possible.
If you experience accessibility issues with a third-party service we use, please let us know so we can:
- Work with the provider to address the issue
- Provide an alternative method of access
- Consider more accessible alternatives
Program and Service Accessibility
Virtual Coaching Sessions:
We work to accommodate various accessibility needs in our coaching programs:
- Flexible communication methods (video, audio-only, or text)
- Materials in alternative formats
- Extended session times when needed for accessibility reasons
- Accommodations for processing or mobility differences
Group Meetings:
R.I.S.E. Phoenix meetings include:
- Closed captioning when possible
- Chat options for participation
- Screen reader-compatible meeting platforms
Program Materials:
- Documents are provided in accessible formats when requested
- Worksheets available in editable digital formats
- Simplified language versions upon request
- Extended time for completing materials or exercises
Assistive Technology Compatibility
Our website is designed to work with:
Screen Readers:
- JAWS (Windows)
- NVDA (Windows)
- VoiceOver (Mac/iOS)
- TalkBack (Android)
Browser Compatibility:
We support accessibility features in current versions of:
- Chrome
- Firefox
- Safari
- Edge
Assistive Technology Features:
- Keyboard-only navigation
- Voice control systems
- Screen magnification software
- Text-to-speech tools
Continuous Improvement
Accessibility is an ongoing effort. We are committed to:
Regular Review:
- Periodic accessibility audits of our website
- Testing with assistive technologies
- User feedback incorporation
- Staff training on accessibility best practices
Future Improvements:
- Updating older content to meet current standards
- Adding accessibility features to new content
- Expanding alternative format options
- Improving third-party service accessibility
Training and Awareness
Our team receives training on:
- Accessibility best practices
- Creating accessible content
- Supporting clients with diverse needs
- Understanding assistive technologies
- Respectful and inclusive communication
Legal Compliance
We are committed to compliance with applicable accessibility regulations, including:
- Americans with Disabilities Act (ADA)
- Section 508 of the Rehabilitation Act
- Web Content Accessibility Guidelines (WCAG) 2.1
Grievance Procedure
If you believe you have been denied access to any part of our website or services due to disability:
- Contact us using the information provided in this statement
- Describe the accessibility barrier you encountered
- Request a reasonable accommodation or alternative access method
We will:
- Acknowledge your concern within 2 business days
- Investigate the issue promptly
- Provide a response with proposed solutions within 7 business days
- Implement reasonable accommodations as quickly as possible
Formal Complaints
If you are not satisfied with our response to your accessibility concern:
You may file a complaint with:
- U.S. Department of Justice, Civil Rights Division
- ADA Website: ada.gov
- ADA Information Line: 1-800-514-0301 (voice) or 1-800-514-0383 (TTY)
Third-Party Testing
We welcome independent accessibility testing and reviews. If you are conducting accessibility research or testing and would like to:
- Test our website
- Provide detailed feedback
- Collaborate on improvements
Please contact us at admin@sheroempowered.com with “Accessibility Testing” in the subject line.
Acknowledgment of Limitations
We recognize that:
- Perfect accessibility is challenging and remains our goal
- New content may inadvertently introduce accessibility issues
- Technology and standards continue to evolve
- Different users have different accessibility needs
We are committed to addressing issues as they arise and continuously improving the accessibility of our services.
Updates to This Statement
This Accessibility Statement is reviewed and updated regularly to reflect:
- Changes in our website or services
- New accessibility features
- Updated standards and best practices
- User feedback and concerns
Last reviewed: October 12, 2025
Next scheduled review: April 12, 2026
Contact Information
For accessibility assistance, feedback, or to request accommodations:
SHero Empowered
Fränya K. Isley
21738 Lawrence 1100
Monett, MO 65708
Email: admin@sheroempowered.com
Website: sheroempowered.com
Subject Line: “Accessibility” or “Accessibility Request”
We believe everyone deserves access to support and resources during life’s transitions. Your feedback helps us ensure our services are accessible to all.
